Last Updated: December 13, 2024
At Origin Wellness Spa, we are committed to protecting your personal data and your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our "Contact Us" form.
1. Information We Collect
We collect the following personal data when you fill out our contact form:
Name
Email Address
Message
2. Purpose of Data Collection
We use your personal data for the following purposes:
To respond to your inquiries and provide customer support.
To improve our services and website experience.
To communicate with you regarding your questions or feedback.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Consent: By submitting your information, you consent to our processing of your personal data as described in this policy.
Legitimate Interests: We may process your data to achieve our legitimate interests in providing effective customer service and improving our offerings.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights Under GDPR
As a data subject, you have the following rights under GDPR:
The right to access your personal data.
The right to rectify inaccurate or incomplete personal data.
The right to erase your personal data (the "right to be forgotten").
The right to restrict processing of your personal data.
The right to data portability.
The right to object to processing.
7. Third-Party Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: bookings@originwellness.co.za
Address: 31 Brickfield Road, 5th Floor,
Double tree by Hilton hotel,
Cape Town (Woodstock),
Western Cape